Stephen Long has assisted me on all my disaster insurance claims since hurricane Iniki. I highly recommend him. He provides excellent tips below:

Aloha Bali Hai Realty Team,

First, let me express my deepest heart felt sympathies to all of you, your neighbors and clients who have been adversely affected by this historic flood !!! All of the belongings of the caretaker at my farm along Kainahola Stream in Kapaa, along with all of my own agricultural equipment, has been swept away.

I first met John as a tourist at his home on Anini Beach, while it was under construction. In 1992, three days after Hurricane Iniki, I returned to Kauai as a member of the American Institute of Architects (AIA) Pacific Rim Disaster Response Team after working with the Oakland / Berkeley communities following the devastating fire there in 1991. I moved my family to Kauai 6 months later, where my two boys attended Hanalei Elementary School. At that time I repaired all of the public schools on Kauai for the State of Hawaii Department of Accounting and General Services. I was Chairman of the Hanalei School Re-Construction Committee and involved in personal counseling sessions with Nick Beck, the Principal, to bring art therapy into the school to assist the children in expressing and resolving newly acquired fears and emotions as a result of being in a disaster. Over that following year I evaluated structural and personal belongings damage / losses, prepared the documentation, assisted owners to negotiate & settle insurance claims and rebuilt 83 homes under the Kauai Office of Emergency Permitting.

Once again, John has asked me to communicate with all of you and through you…your clients, to provide the same comprehensive professional services. This will be my fifth insurance claim and rebuilding effort with John over the past 26 years.

There are a number of important items to be aware of, that are outlined below:

  1. While cleaning up immediately after a flood, it is imperative to take as many overall and detailed before and after photos of the damage, regardless of how insignificant they may appear at the time. That means every single article damaged or moved by water. Many of your homes and personal items affected by water damage may not be accessible for some time, except by yourselves or our Team for ‘off-island’ owners, and cleanup is important to avoid the potential of additional future mold / moisture damage. We will also take photos as part of our professional services.
  2. Immediately communicate with your insurance company and open a claim. Detailed evaluation, documentation and cost estimates can be prepared over time. Again, photo documentation is critical.
  3. Become familiar with your insurance policy and terms of coverage. If you feel you may want to work with our Team, please forward a copy of your policy to me for our initial review.
  4. There is a big difference between insurance coverage for flood versus ‘wind driven rain’ damage in your policies. They are two separate areas of coverage. From what I have observed, there has been significant material and personal losses from both forces. High winds can move landscaping materials and trees that also damage structures…allowing ‘wind driven rain’ into ones home.
  5. Water is insidious and the damage can continue to develop over time. This includes mold, swelling floors, tight door frames, peeling paint etc. Please keep a notebook of observations over time of damages that continue to present themselves as being ‘different’ conditions than before the flood.
  6. “God is in the details!” The more detailed and thorough ones evaluation and documentation of the various damage is, the higher the estimated costs will be. It is your personal right to receive the maximum amount of financial compensation that you are legally entitled to, under the terms of your various insurance policies. Many autos will be a virtual loss.
  7. We are here to assist you and your clients in any way we can. After Iniki, many of John’s agents used me as a resource to prepare their own claims, because they were ‘on island’ in their own homes. Your friends and clients may not have such immediate access to their homes.
  8. My Team is comprised of architects, structural engineers and administrative personnel to provide the full range of professional services needed to assist you in all aspects of the site review, evaluation of damages both to the building and personal belongs and negotiating & settling insurance claims. As a licensed Hawaii architect we also provide the full range of architectural services, including design, permitting and construction observation.
  9. Our fees are based on an hourly ‘Not to Exceed Estimate’ of the time involved to provide the required professional services to meet your individual needs. There will a cap on our estimated fees that will not exceed 7.5% of any expenses involved. Industry standard is 8-12%.
  10. Please do not hesitate to contact me for any reason.  I KNOW WHAT YOU NEED…AND I AM HERE TO HELP !!!

Sincerely,

Stephen

Stephen W. Long & Associates, Inc. PO Box 223459

Princeville, HI  96722 808-652-8000 [email protected]

www.KauaiArchitecture.com

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We thank everyone in the community for all they are doing to help. This is why Kauai is so special. My Dad always use to tell me he came for the beauty but stayed for the people of Kauai.”

https://www.gofundme.com/save-aloha-school-from-kauai-flood

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Last weekend the North Shore of Kaua‘i, (specifically Hanalei, Wainiha, and Hā‘ena), received over 28 inches of rain in 24 hours. Flood waters rose to 4-6 feet in some places. Many roads and homes were flooded and washed out. The community in Wainiha and Hā‘ena is cut off because of multiple landslides. Despite this terrible devastation, the community here mobilized to help each other recover. The National Guard and Coast Guard were deployed as soon as Mayor Carvahlo and Governor Ige declared a State of Emergency.

Fortunately, damage to our office was minimal compared to others in Hanalei. All weekend long, and as soon as the road to Hanalei reopened, our own team members immediately sprung into action to help. Parts of Weke Road near the Hanalei Pier had extensive damage and several homes were destroyed. The beautiful home of our client that so graciously hosted our webcam was completely destroyed. There is now a river running underneath the house. We feel for their loss and ask for your patience as it will be some time before we can provide webcam access again.

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How You Can Help 

Many people have been displaced and will need to evacuate from Wainiha and Hā‘ena. We are asking our clients that have rentals or empty homes if they would be willing to provide shelter. We join with many others in supporting the following organizations for monetary and supply donations.

Food, Water, Supply Drop Off Sites:

  • Our office, for Kaua‘I Independent Foodbank 5-5088 Kuhio Hwy, Hanalei
  • The Tahiti Nui 5-5134 Kuhio Hwy, Hanalei

Monetary Donations:

We are so grateful for the many men and women we share our tiny island home with. They wasted no time in responding to do whatever was necessary. Many have acted in their official capacity as Fireman, Police Officers, EMTs, Lifeguards, National Guard, Coast Guard, and other government officials. Local residents have done so because that’s what it means to live here and kōkua the place we call home. They are what truly makes this island a Paradise and we will remain forever grateful for them. Mahalo nui loa!

We Love Hanalei <3

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Enjoy a fun evening with all your friends at the St. Regis Resort and help raise funds for Hanalei School. This year’s festivities have an Indian flair with a Starry Night in Bollywood. See you there!

A Starry Night in Bollywood this Saturday, April 14, 2018

A Starry Night in Bollywood this Saturday, April 14, 2018

 

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The Bali Hai Ohana wishes all of you a wonderful hippity-hoppity-happity Easter weekend!

 

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Bust out your tights and channel your inner super hero. Come out and enjoy Aloha School’s annual carnival this Sunday, March 11th from 11am to 3pm in Princeville. See you there!

Aloha School Carnival 2018

Aloha School Carnival 2018

 

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bali-hai-listing-portfolio-spring-2018-click-to-view-cover

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Due to inclement weather, the blessing of the Hanalei Neighborhood Center that was originally scheduled for today will now be held at 10:30am on Monday, Feb. 26.  Should you have any questions please call me at 241-4456.

Hanalei Neighborhood Center Blessing

Hanalei Neighborhood Center Blessing

 

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