"My life is better than I ever imagined it would be and it's only going to improve."
Lois Lutz claims her title is N.S. “Nothing Special”. As Bali Hai's office manager, bookkeeper, plus real estate agent, she does whatever it takes to get the job done. With years of accounting and bookkeeping experience, Lois and staff will keep everything running smoothly while Bali Hai's agents find you the best home or vacation rental!
Lois starts off each day replying to your messages so that all your concerns and questions are taken care of promptly. She can find the solution to any problem, and never has a dull moment in taking care of all the different tasks that cross her desk.
Bali Hai has a great ohana, but when Lois isn't in the office, she's taking advantage of the many activities Kauai has to offer. She's traveled extensively throughout the USA and lived around the globe, but settled in Kauai, where there are countless fun things to do. You can often find her mountain biking, participating in adventure swims, or training for triathlons. She also enjoys catching a movie or just enjoying a giant tub of ice cream.
Lois has been with Bali Hai Realty since 1998, and has a B.A. in Business and Economics from Hendrix College, Arkansas.
"Lois is extremely professional yet personable and friendly. She was very patient with us when we were in the market for a home. We were shopping for our home while the real estate market was booming. Without her insight and savvy advice, we would not have been able to purchase the home we did. We are still living in that home and are very thankful for the wonderful service we received."
Chet & Kristi M. – Lihue, Kauai
Lois’ friendly yet professional approach made our first home purchase a stress free and exciting experience. She found us the perfect home that matched our lifestyle and personalities. Lois went above and beyond the call of duty, even getting her hands dirty with a shovel to help during an inspection! I would highly recommend Lois and the team at Bali Hai, their hard work and knowledge of the island are the reason we were able to find a perfect home at a wonderful price!
Troy & Randi K. – Wailua, Kauai
It's been an exciting couple of months. And never have we been so pleased with our Real Estate agents.
This latest deal tops all of our previous by a wide margin. As you know, I sold R. E. for a few years in Virginia quite some time ago. Candi and I, together or separately, have owned Real Estate in Texas, California, Virginia (2 places), Colorado (6 places), and Hawaii (now 5 places). In all our dealings we have never had such competent, caring, knowledgeable and just plain able, agents. You have solved every difficult problem, and there have been quite a few, with quiet, smooth thought and action. There were many times I thought we were shot down and you guys just smiled and moved through it as if it were nothing more than an everyday occurrence. I never thought to see a "Principal Broker" with a shovel in hand when he couldn't get a laborer quickly enough. I never though to see an agent just come walking in the door, with coffee for all, to help wrap and pack, not once, but a number of times.
We have used (Coldwell Banker) Bali Hai Realty for 30 years. You set a standard that's unbeatable. "God Love Ya", I hope this is the last time we sell or buy, if it isn't, you know where we'll come.
Tom and Candi L. - Hanalei, Kauai
I can't express enough how amazing Lois Lutz was as my realtor. This was my first time buying a home and because of her professionalism and expertise I felt very confident. She answered all my questions in a timely fashion, she provided me with information in a friendly manner, and worked really hard for me. I highly recommend her to anyone looking for a realtor.
Monique C. - Kapaa, Kauai
The service we received from Lois Lutz and John Ferry was above exceptional. We began discussing our relocation plans with them months before we put the plan into action. They advised, guided and helped us every step of the way. Their professionalism and experience allowed us to be on top off every action involved in from executing a contract to sell to the closing of escrow. It went like clockwork and when an unanticipated challenge came up they immediately guided us through a quick solution. We never missed a due date through the entire escrow until close. We closed on the exact date scheduled 40 days before.
Dick S. - Hanalei, Kauai